Download websites that use Decibel

About Decibel

Session replay sits in an uncomfortable place between analytics and observation, and the organisations that buy it are a specific type. Decibel watches how visitors behave rather than where they arrived from, capturing mouse movement, scroll depth, hesitation over a form field, repeated clicking on something that is not a button, then scoring the resulting sessions for friction instead of leaving a human to watch them one at a time.

Buying that kind of tooling implies a team whose job is conversion. Somebody is paid to argue that a checkout step loses money and needs recordings to prove it. The fingerprint clusters accordingly in retail, financial services, insurance and travel, on sites where a broken form has a price attached to it. The tag also rarely travels alone. Consent management, a tag manager and an experimentation tool usually sit beside it, because recording behaviour carries legal obligations that a small site never bothers to handle.

The product appeared in 2012 and was later absorbed by Medallia, so a current detection marks the parent company's wider customer experience suite as much as an independent tool. Licensing is Proprietary and enterprise priced. The JavaScript snippet on the page is the visible end of a contract negotiated somewhere else entirely, which is why the fingerprint is worth more as a commercial indicator than as a technical one.

As of October 2026 the fingerprint appears on 2,495 sites, and a pair of limits applies. A domain count is not a customer count, because one enterprise agreement often covers many country domains and several brands under the same parent. Loading through a tag manager can also put the script beyond a shallow crawl, which pushes the real figure up rather than down. Filed under A/B Testing in our catalogue, the tag sits next to ordinary traffic measurement tools that answer a completely different question.

For a researcher the value lies in the boundary rather than in any individual name. Competing experience analytics vendors want the installed base they are attacking. Privacy and compliance researchers want to know which sites record sessions at all, which is a question about a category of tooling rather than about a brand. Agencies want prospects who already accept that measurement is worth paying for. None of those questions can be answered one domain at a time, and answering them is what a downloadable list of every detection, with the rest of each site's stack beside it, is actually for.